Service Desk and Printing Policies

The Service Desk

• The Service Desk is staffed during staff on-duty hours.
• Technical support is available during staff on-duty hours.
• Technical support covers:
  • Basic software application assistance
  • Basic Internet assistance
  • Printing support
  • Virus detection and removal (please see Your Documents page)
  • Document recovery (please see Your Documents page)

Document Printing

• Black and white printouts: 10¢ per page.
• Color printouts: 25¢ per page.
• Patrons must come to the Service Desk to check for printed documents.
• Patrons must tell Library Cafe staff the computer station name from which they have printed from in order to receive the correct documents.
• Patrons who wish to make color printouts must notify Library Cafe staff in advance.